SHIPPING AND RETURNS

WHO WE ARE

 

This site is operated by Wix.

This site is owned by KHP Limited operating in the UK.

We can be contacted by email at: landlord@katiesarms.com

 

INFORMATION WE MAY COLLECT FROM YOU

 

When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:

 

Information you give us, including:

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• Forms filled out by you on the Site;

• Content of correspondence with us by phone, e-mail or otherwise;

• Site registration;

• Subscriptions or orders placed on the Site;

• Participation in discussion boards or other social media functions on the Site;

• Entering a competition, promotion or survey;

• If applicable, resume, work history, CV, resume or other job application information;

• Reporting a problem or requesting support for the Site.

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The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs or images or comments.

 

Information we collect about you.

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With regard to each of your visits to our Site we may automatically collect the following information:

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• Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

• Information about your visit, including the full URL clickstream to, through and from our Site (including date and time);

• Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

We may also collect information our about your devices (including phones, computers or other devices) where you access and visit our Sites. Such information may include unique device identifiers and mobile network information (including phone number), IP address, language and time zone, operating system, hardware version, device locations (including specific geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals).

 

HOW YOUR INFORMATION MAY BE USED

 

We may use information held about you in the following ways:

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• To help us respond to your queries;

• To provide you with relevant information;

• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may interest you;

• To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them;;

• To track the progress and number of entries in competitions and promotions.

• To allow you to interact with our Site, for example by posting comments or to share information from our Site on third party social media platforms;

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

• To manage your access to the services or notify you about changes to the services;

• To comply with legal and regulatory requirements;

• To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• To improve our Site to ensure that content is presented in the most effective manner for you and for your computer;

• As part of our efforts to keep our Site safe and secure;

• If you have applied for a job, to review, verify, and evaluate your job application information. 

 

DISCLOSURE OF YOUR INFORMATION

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We may share your personal data with selected third parties including:

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• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;

• Business partners, suppliers and sub-contractors to provide you with information about promotions and offers;

• Analytics and search engine providers that assist us in the improvement and optimisation of our Site;

• Third parties when you consent to or request such sharing.

 

We may disclose your personal data to third parties:

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• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

• If KHP Limited acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;

• To any other third party where lawful.

 

STORAGE AND TRANSFER OF DATA

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All the information you provide may be processed and stored, transferred or accessed by entities around the world as described in this policy. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy. We have put in place technical and organisational procedures designed to safeguard the information we collected on this Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

 

COOKIES

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Our Site uses cookies and other tracking technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies and other technologies we use and the purposes for which we use them see our Cookies Policy below.

 

CHILDREN

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This Site is not directed toward children (as defined by local law) nor does KHP Limited knowingly collect information from children (as defined by local law) without parental consent except where in compliance with applicable laws.

 

YOUR RIGHTS

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You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your personal data, and to request access to, rectification, erasure, and portability of your own personal data by contacting us as described in the “Contact” section. We may require you to prove your identity with approved identification if you request this information.

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You may also be entitled, in accordance with applicable law, to lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law.

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You are responsible for keeping your information current and up to date. You may update your information by contacting us as described in the “Contact” section.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us as described in the “Contact” section.

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If you have applied for a job at KHP, you may have certain rights under your local laws regarding your application or our evaluation. You may submit any requests to exercise your rights as described in the “Contact” section.

 

YOUR CALIFORNIA PRIVACY RIGHTS

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California residents have certain rights regarding the collection, use, disclosure, and sale of their personal data. As defined in the California Consumer Privacy Act, we engage in industry-standard advertising business practices that may be considered a sale. We do not knowingly sell personal data related to children under 16 years of age. 

 

California residents have the right to request:

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1. Disclosure of personal data we collect, use, disclose, and sell about you;

2. Deletion of your personal data that we maintain;

3. To opt out of the sale of your personal data.

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To opt out of the sale of your personal data, designate an authorized representative, make a request, or for more information, Contact the UMG Privacy Office or email us at landlord@katiesarms.com

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In most cases, KHP will verify your request by confirming that you control the email address associated with your personal data. If necessary, and taking into account available technology, security and privacy concerns, and the burden on our business, we reserve the right to take additional steps or require additional information to verify your request.

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You have the right not to receive discriminatory treatment for exercising your privacy rights.

 

Other California Privacy Rights

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You may opt out of having your personally identifiable information shared with third parties for those third parties’ direct marketing purposes by contacting the KHP Limited.

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Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. KHP currently does not take action in response to these signals.

 

LINKS TO THIRD PARTY WEBSITES

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Our Site, our newsletters and other communications may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

 

CHANGES TO OUR PRIVACY POLICY

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Any material changes we may make to our privacy policy in the future will be posted on this page prior to the change becoming effective and/or we will notify you through the Site or, where appropriate, by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

USERS OF SITES IN THE EUROPEAN ECONOMIC AREA

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This section of this Privacy Policy applies only if you use the Site from a country that is a Member State of the European Economic Area and supplements the information in this Privacy Policy.

 

Legal Basis for Data Processing: We process personal data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract between you and us (for example, to provide you with the services you request and to identify and authenticate you so you may use the Site); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you and to improve the Site); and based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time (by emailing us as set at: landlord@katiesarm.com) without affecting the lawfulness of processing based on consent before its withdrawal.

In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you to use all the features of the Site.

 

International transfers

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Our sharing your personal data in accordance with this Privacy Policy, may involve transferring your data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring, where required by law, at least one of the following safeguards is implemented:

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transferring personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or

using specific contracts approved by the European Commission which give personal data the same protection it has in Europe.